TERMS and CONDITIONS

NOTE TO CUSTOMER – THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE BY CNS AT ANY TIME. CNS MAY GIVE NOTICE TO THE CUSTOMER OF SUCH CHANGES AT ANY ADDRESS HELD FOR THE CUSTOMER (INCLUDING AN EMAIL ADDRESS) OR BY PUBLISHING THE CHANGED TERMS AND CONDITIONS ON ITS WEBSITE

Interpretation

1. In these conditions:

“Customer” means any entity, including an incorporated or unincorporated business or an individual (and where the context permits its employees, agents and subcontractors) who acquires Goods or Services from CNS.

“Goods” means the products supplied by CNS to the Customer.

“CNS” means CNS Precision Assembly ABN 45 604 208 478,

“Services” means the services supplied by CNS to the Customer.

“Website” means www.cns.org.au

2. The Customer must pay to CNS all monies owing for the Goods and Services and associated charges, as set out in any invoice, order, agreement or tender document issued by or on behalf of CNS, unless otherwise agreed in writing.

3. An invoice will be issued to the Customer each time goods and/or services are supplied by CNS. Where the supply of goods and services have not been completed by each month end, or at such other stage of a particular supply when CNS reasonably determines it is appropriate to do so, a progress invoice may be issued to the Customer.

4. The Goods and Services are supplied subject to these Terms and Conditions, which shall prevail over all other conditions of the Customer’s order to the extent of any inconsistency, and which shall not be varied or waived unless agreed by CNS in writing. These Terms and Conditions apply whether or not the Customer has an account with CNS.

 

Quotations

All quotations are valid for a period of 30 days from the date of issue. CNS reserves the right to review quoted prices and terms after the expiry of 30 days, or in the event of any change to job specifications.

Where an exchange rate applies to a quotation, it will be stated on the written quote. Any variation in the rate that is greater than 2% rise or fall will be applied to the quoted price at the time of order acceptance.

 

Order Acceptance

All initial orders placed on CNS will be accompanied by the Bill of Materials, the latest version of the PCB design (Gerber file), the required product build quality standard, pick and place files (where applicable and test procedures. CNS will confirm order acceptance in writing with an Order Confirmation.

All repeat orders are subject to a price review and may differ from the original offer due to cost or exchange rate fluctuations. The Customer will be notified of a price fluctuation at the time of order acceptance.

 

Design Changes

All changes in design or product manufacturing specifications are to be advised in writing to CNS. CNS will review the changes and advise the Customer of any change in the cost the ordered item. Upon written Customer acceptance of any change in the cost, CNS will issue an Engineering Change Notice (ECN) as confirmation of the acceptance of the change.

 

Customer Supplied Inventory and Documentation

All components and documentation supplied by the Customer (at their cost) shall be checked by CNS for quantity and description upon receipt at CNS’s premises and any discrepancies reported to the Customer within 5 business days of the receipt.

 

Specified Quality

Where the Customer does not supply a written quality specification or a qualified golden sample upon order placement, then CNS will apply IPC-610-E Class 2 as the default quality standard.

 

Delivery

The Customer will specify any special requirements for handling, storing, processing or conveying their products upon order placement. All delivery charges including but not limited to transport, loading, unloading and handling incurred by CNS will be charged to the Customer, unless otherwise stated in the Order Confirmation.

Cancellation of Order

No order may be cancelled, modified or deferred without the prior written consent of CNS, which is at the absolute discretion of CNS. Such consent is subject to CNS being reimbursed for all losses and expenses resulting from the cancellation, modification or deferment. Losses include and are not limited to a loss of profits.  

Replacement Policy

6. CNS will replace any Goods if:

a) CNS is satisfied that the Goods were defective in materials or in manufacture at the time of delivery of the Goods to the Customer; and

b) The Customer gives notice to CNS at the address shown on the front of the invoice or other delivery documentation or at the address otherwise notified to the Customer, within 7 days of receipt of the Goods, of the alleged defects in materials or in manufacture; and

c) The Customer actually returns the Goods to CNS at the expense of the Customer within 30 days of delivery, quoting invoice numbers.

The benefits to the Customer under this Replacement Policy are in addition to and are subject to any other rights and remedies which the Customer may have. If the Australian Consumer Law applies, the goods come with guarantees which cannot be excluded and which entitle the Customer to a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. If the Australian Consumer Law applies you are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

Limitation of Liability

7. Subject to clauses 6 and 8 of these Terms and Conditions, and to the extent permitted by the Australian Consumer Law, the Customer has no claim against CNS for any damages whatsoever arising out of the purchase or the use of the Goods.

8. Assuming that the Goods or Services sold by CNS are not for personal, domestic or household purposes, CNS’s liability under any guarantee or warranty, whether express or implied by the Australian Consumer Law or other relevant legislation is limited to:

(i) in the case of goods, any one or more of the following:

a) the replacement of the goods or the supply of equivalent goods;
b) the repair of the goods;
c) the payment of the cost of replacing the goods or of acquiring equivalent goods;
d) the payment of the cost of having the goods repaired; or

(ii) in the case of services:

a) the supplying of the services again; or
b) the payment of the cost of having the services supplied again; or

(iii) in the case of a monetary claim in respect of goods;

a) the cost of replacing the goods; 
b) the cost of obtaining equivalent goods; or 
c) the cost of having the goods repaired, whichever is the lowest amount.

 

Exclusion of Warranties

9. Subject to conditions 6, 7 and 8, and subject to any statutory rights including under the Australian Consumer Law, CNS gives no warranties with respect to the Goods or Services supplied to the Customer. All warranties are excluded except where they are expressly given in writing by CNS, or except to the extent that any implied warranty cannot be excluded by law

 

Use of Goods

10. (a) The Customer must only use the Goods for the purpose for which they were intended, and must comply with all legal requirements of use and all directions of use by CNS or by the manufacturer of the Goods, whether provided to the Customer or posted on the Goods.

(b) The Customer must only employ competent trained staff to use the Goods and must ensure that all persons using the Goods are suitably instructed in the safe and proper use of the Goods.

(c) The Customer must comply with all Occupational Health and Safety laws relating to the use of the Goods.

(d) The Customer indemnifies CNS against any claim whatsoever arising from the Customer’s improper use of the Goods, and any breach by the Customer of its obligations under this Agreement.

 

No Liability for Delay

11. Subject to any statutory rights including under the Australian Consumer Law, CNS will not be liable for any delivery delay or any non-delivery attributable to transport delays, unavailability of Goods or other products, lockouts, holiday periods, or any other cause whatsoever which is outside the control of CNS. Where part delivery of goods is made, payment will be made for those goods which are delivered.

 

Rights in Relation to Goods

12. CNS reserves the following rights in relation to the Goods until all accounts owed by the Customer to CNS are fully paid:

(a) ownership of the Goods;

(b) to enter the Customer’s premises (or the premises of any associated company or agent or third party where the Goods are located) without liability for trespass or any resulting damage and retake possession of the Goods; and

(c) to keep or resell any Goods repossessed pursuant to (b) above.

If, before all accounts owing by the Customer to CNS are fully paid, the Goods are resold or products manufactured using the Goods are sold by the Customer, the Customer shall hold such part of the proceeds of any such sale as represents the invoice price of the Goods in a separate identifiable account as the beneficial property of CNS and shall pay such amount to CNS upon request. Notwithstanding the provisions above CNS shall be entitled to maintain an action against the Customer for the full purchase price of the Goods.

 

Personal Property Securities Act (Cth) (“PPSA”)

13. (a) The retention of title to the Goods by CNS until they are paid for, or the sale of any goods by CNS to the Customer on consignment, may create a Security Interest in the Goods. All terms in this clause have the meaning given in the PPSA; and “PPSA” includes all amendments to, regulations under, and legislation associated with, the Personal Property Securities Act.

(b) At the request of CNS, the Customer shall promptly execute any documents, provide all necessary information and do anything else required by CNS to ensure that any Security Interest which may be created under these Terms and Conditions in the Goods or their proceeds is enforceable, perfected and otherwise effective under the PPSA, and has priority over all other security interests in the Goods. CNS is authorised by the Customer to register its Security Interest in respect of the Goods in the PPS Register at any time.

(c) The Customer waives its rights under all sections of the PPSA which are referred to in Section 115 of the PPSA, to the extent permissible by law.

(d) The Customer waives its right to receive a notice of PPSR registration under Section 157 of the PPSA.

(e) CNS may in protecting its security interests rely on any rights which it has under statute or under this Agreement, in its discretion.

 

Risk on Delivery

14. The risk in the Goods passes to the Customer on delivery. The Customer must keep the Goods insured and in good condition and indemnifies CNS against any damage to or loss of the goods, however caused, after delivery.

 

Payment Terms

Payment terms are 30 days from date of invoice. Payment to be made by EFT directly into CNS’s nominated bank account, without deduction or discount.

 

Insolvency of Customer

15. In addition to non-payment by the Customer or other breach of these Terms and conditions, the Customer will also be in breach of these Terms and Conditions if the Customer becomes insolvent or passes a resolution concerning its bankruptcy, administration, receivership or liquidation, or enters into any form of external administration.

 

Collection/Legal Charges

16. The Customer agrees that if the account is not paid by the due date, the account may be lodged with a mercantile agent for recovery, and in such circumstances the applicant will bear an account surcharge of minimum 5% to cover the agent’s commission. In addition the applicant agrees to bear all legal costs and disbursements incurred in the recovery of the debt.

 

Default Interest

17. CNS may charge interest on any overdue amount at a rate equivalent to 3.0% p.a. above the business overdraft interest rate of its principal banker, as determined and calculated by CNS. Such interest will be payable on demand by CNS and for so long as it remains unpaid will compound on a monthly basis.

 

Excess Components

At the point of cessation of a product build due to end of life, obsolescence or order cancellation then the excess components held by CNS will be invoiced to the Customer at cost plus 10%.

 

Applicable Law

18. The supply of the Goods and Services by CNS to the Customer is governed by the laws and courts of New South Wales.

 

No Waiver

19. These Terms and Conditions are not affected by any time or indulgence granted to the Customer by CNS.

 

Privacy

20. CNS will comply with the Australian Privacy Principles. A copy of the CNS Privacy Statement and Policy is available on request.

Vsn 2.1 March 2020

 

Our commitment to your privacy

CNS Precision Assembly / CNS is committed to the privacy of our clients, families, carers and supporters. CNS is bound by the Australian Privacy Principles (APPs) in the Privacy Act (1988), and the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which came into force in March 2014, regulates how organisations may collect, use, disclose and store personal information and how individuals may access and correct personal information held about them.

By using or accessing the website located at www.CNS.org.au you signify your acceptance of our Privacy Policy.

If there is any inconsistency between this policy and the APPs, then the APPs prevail.

 

Information usage

CNS only uses personal information/images for the purposes for which the information/images were collected (for example, to provide services or support to a person), related purposes where the individual would reasonably expect us to use the information/image for that purpose, other purposes for which we received consent or otherwise as permitted by the APPs.

 

Third parties

CNS does not give information about a person to other organisations, government agencies or anyone else unless one of the following applies

  • The person has consented
  • The person reasonably expects us to or we have told them we will
  • It is required or authorised by law
  • We believe the disclosure is necessary to prevent or lessen a serious and imminent threat to somebody’s life, health or safety; or
  • In other circumstances permitted by the APPs (for example, if we reasonably believe the disclosure is reasonably necessary for law enforcement purposes)

 

Credit card security

Donations you make to CNS using our online donation form are secured. Your connection to our donation page is encrypted, which means that your personal information, including credit card number, name and address cannot be viewed by a third party as the information travels across the internet.

 

Contact and information accuracy

If you receive an unwanted email from us, you can click on the link to unsubscribe at the bottom of the email. If the email does not have an unsubscribe link, please reply and ask not to receive future emails. We will process your request within a reasonable time after receipt. We are not responsible for removing your personal information from the lists of any third party who has been provided your information in accordance with this policy, such as a business partner.
To request access, a correction or make a complaint contact us at supportservices@cns.org.au or call 02 94766811.

 

Security

The security of your Personal Information is very important to us. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we may collect.

However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us, or information stored on the Site or our servers, will be free from unauthorised access by third parties such as hackers and your use of the Site demonstrates your assumption of this risk.

 

Other websites

We are not responsible for the privacy practices of other websites that may be accessed through links from the CNS website.
We are also not responsible for the privacy practices of other websites that host links to the CNS website.

 

Changes to policy

We reserve the right, at our discretion, to change, modify, add or remove portions from this policy at any time. However, if at any time in the future we plan to use Personal Information in a way that differs from this policy, we will post such changes here and provide you with the opportunity to opt-out of such differing uses. Your continued use of the site following the posting of any changes to this policy means you accept such changes.

Contact us If you have any questions about your privacy or the terms of use, please contact us on supportservices@cns.org.au or call 02 94766811.
Terms of use Users entering this site agree to be bound by these Terms of Use. CNS reserves the right to change these Terms of Use at any time.

 

Disclaimer

Content provided on the CNS website is for general information only and is not intended as professional advice and should not be used in place of professional advice. The website is controlled by CNS Support Office, Hornsby, NSW, Australia.

All intellectual property in the material contained on this site is owned by CNS and is protected under both Australian and International law. Users of this site do not gain any interest in that intellectual property and undertake not to do anything that interferes with or breaches those laws or the intellectual property rights in the material.

Neither CNS nor its authorised representatives make any representation or warranty as to the accuracy, reliability or completeness of the material on this site, or in sites linked to this site. Except to the extent that liability under any statute cannot be excluded, neither CNS nor its authorised representatives accept any liability (in contract, tort, negligence or otherwise) for any error or omissions in this material or for any loss or damage (direct, indirect, consequential or otherwise) suffered by any person.

 

Links to other websites

This site may include links to third party sites that are not related to CNS and over which CNS has no control. These links are provided for your information and to assist you in acquiring more information and do not indicate any relationship between CNS and that third party or any endorsement by CNS of that third party, its site or its products or services. Any third party content included on this site is subject to that third party’s terms and conditions of use.

 

Links to the CNS website

CNS permits and encourages links to its content from other websites, provided that

  • Text only link must be clearly identified as CNS
  • Links should be checked regularly to ensure they are working and point to www.CNS.org.au
  • The presentation of the links should be as to not damage the reputation of CNS
  • Links should not use CNS content for commercial or fundraising purposes
  • CNS reserves the right to revoke consent at any time
  • CNS is not responsible for materials on host website

 

Changes to this statement

This statement is subject to change and amended versions will be posted on this website.

 

Contact us

If you have any questions about your privacy or the terms of use, please contact.
E supportservices@cns.org.au
T 02 94766811